General data protection - Optimum Automotive 360° fleet management

General data protection

At Optimum by Shiftmove, we attach great importance to the protection of your privacy and are committed to protecting your personal data and informing you precisely how it is processed and for what purposes. This information applies to the following processing contexts:

A. Website Information on all data processing operations carried out in connection with the operation or use of our websites. B. Using software applications Information on data processing in our software applications, whether in web or mobile format. C. Contact with professional customers : Data processing and protection in the context of commercial relations, communications and partnerships. D. Candidates Information about the processing of your personal data in the context of your job application at Optimum by Shiftmove.

Please use the drop-down menus below to access the information relevant to you.

A. Data protection information - Website

I. Data controller

The data controller within the meaning of Article 4(7) of the RGPD is : Optimum Automotive SAS 190 Rue Marcelle Isoard, 13090 Aix-en-Provence E-Mail: contact@optimum-automotive.com Telephone: +33 (0)1 70 20 02 64 If you have any questions or concerns about the processing of your personal data or the exercise of your rights, you can contact us via the contact information provided above.

II. Data Protection Officer

You can contact our Data Protection Officer at the following address donneespersonnelles@optimum-automotive.com or by post to the above address, quoting "Data Protection Officer".

III. Access to our website

When you visit our website, we process personal data to ensure its smooth operation, stability and security. The following data may be collected (log files):

Operating system and current IP address of terminal used
Browser (type, version and language)
Volume of data transferred
Date and time of access
URL of previously visited page (referrer)
URL of the (sub)page consulted on our site
Internet service provider of the accessing system

The collection of these log files is technically necessary for the display of the site and the guarantee of its security. This constitutes our legitimate interest, in accordance with Article 6, paragraph 1, point f) of the RGPD. This site is hosted by GANDI SAS63 BOULEVARD MASSENA 75013 PARIS, FRANCE, with whom we have concluded a data processing contract. Your data is processed in a French data center.

IV. Contact

You can send us sales and support inquiries via the contact form or the contact details provided. When submitting a form, mandatory fields must be completed. We may process your surname, first name, e-mail address, company, telephone number and any other information relating to your request. The processing of this data is based on Article 6(1)(b) of the GDPR in the context of pre-contractual or contractual measures, or on our legitimate interest in responding to your request in accordance with Article 6(1)(f) of the GDPR. Optional information is provided on the basis of your consent (Article 6, paragraph 1, point a) of the RGPD). Your personal data will be deleted as soon as its retention is no longer necessary, subject to legal retention obligations.

Management of sales and support requests

Commercial requests are processed via our in-house customer relationship management (CRM) system developed by Optimum Automotive SAS. Data is processed exclusively in data centers in France. However, requests for assistance may involve the transfer of data to a subsidiary of the Optimum Automotive group in Morocco. A data-processing contract based on EU standard contractual clauses has been concluded with this entity. MAPPING CONTROL Maroc SARL.AU, a subsidiary of the Optimum Automotive group, and Optimum Automotive SAS. Support requests are managed via our in-house tool Zendeskoperated by Zendesk Inc., 181 S. Fremont St., San Francisco, CA 94105, USA. A data processing contract has been concluded with Zendesk, based on the EU standard contractual clauses. Zendesk is certified according to the EU-US Data Privacy Framework.

V. Advertising and analysis software

Google Analytics / Google Analytics 4 / Universal Analytics We use Google Analytics (provider: Google Ireland Ltd). This tool enables us to measure and analyze traffic on our website. The data collected includes information about users, such as their behavior, geographical location, and device. This processing is based on your consent (Article 6(1)(a) of the GDPR) for tracking cookies. A data processing contract based on EU standard contractual clauses has been concluded with Google. Google is EU-US Data Privacy Framework certified.
Google Tag Manager We use Google Tag Manager (supplier: Google Ireland Ltd). This tool enables us to manage and deploy JavaScript tags on our site, facilitating the integration of various tracking tools. Google Tag Manager does not directly collect personal data, but it may activate tracking services such as Google Analytics or Google Ads. Processing is based on your consent (Article 6(1)(a) of the GDPR), and a data processing contract has been signed with Google.
Google AdWords Conversion / Google Remarketing / Google Ads-DoubleClick We use Google AdWords Conversion, Google Ads (Doubleclick) and Google Remarketing (supplier: Google Ireland Ltd) to analyze the effectiveness of our advertising campaigns and deliver targeted ads to users. These tools collect information about your interactions with our ads. Processing is based on your consent (Article 6(1)(a) of the GDPR), and a data processing contract has been signed with Google.
CookieYes We use CookieYes (provider: CookieYes Ltd) to manage user cookie consent. This tool collects and stores users' cookie preferences to ensure compliance with privacy regulations. Processing is based on your consent (Article 6, paragraph 1, point a) of the RGPD).
MonsterInsights We use MonsterInsights (provider: MonsterInsights, LLC) to connect our WordPress site to Google Analytics and facilitate the collection of analytics data. This tool enables us to track user interactions on our site. Processing is based on your consent (Article 6(1)(a) of the GDPR).

VI. Shelf life

Unless otherwise specified, we will only process your data for as long as is necessary for the purpose for which it is to be used. Legal retention obligations are respected.

VII. International data transfers

Data transfers outside the EU/EEA are carried out only if adequate safeguards are put in place, in particular via an adequacy decision from the European Commission or the EU standard contractual clauses with additional safety measures.

VIII. Your rights

You have the following rights:

Right of access (Art. 15 RGPD)
Right of rectification (Art. 16 RGPD)
Right to erasure (Art. 17 RGPD)
Right to restrict processing (Art. 18 RGPD)
Right to data portability (Art. 20 RGPD)
Right to object (Art. 21 RGPD)

If the processing is based on your consent, you have the right to withdraw at any time (Art. 7, paragraph 3 RGPD). To exercise your rights, please contact us at donneespersonnelles@optimum-automotive.com. You also have the right to lodge a complaint with a control authority (Art. 77 RGPD).

B. Data protection information - SaaS products

I. Data controller

The data controller within the meaning of Article 4(7) of the RGPD is : Optimum Automotive SAS 190 Rue Marcelle Isoard, 13090 Aix-en-Provence E-Mail: contact@optimum-automotive.com Telephone: +33 (0)1 70 20 02 64 If you have any questions or concerns about the processing of your personal data or the exercise of your rights, you can contact us via the contact information provided above.

II. Data Protection Officer

You can contact our Data Protection Officer at the following address donneespersonnelles@optimum-automotive.com or by post to the above address, quoting "Data Protection Officer".

III. Cookies and Third Party Services

1. Purpose and Legal Basis

1.1 Essential cookies

Cookies Used ASP.NET_SessionId, ApplicationGatewayAffinity, lang, lango.
Purpose Authentication, session maintenance, load balancing.
Legal basis Contractual necessity (Art. 6(1)(b) RGPD).
Shelf life Session duration or according to technical parameters.

1.2 Audience analysis (Google Analytics)

Cookies Used : _ga, _gid, _gcl_au, _Secure-IPAPISID, _Secure-IPSID, SSID.
Data processed : User behavior, advertising identifiers.
Purpose Traffic measurement, campaign personalization.
Legal basis Consent (Art. 6(1)(a) RGPD).
Supplier Google LLC (United States), in compliance with EU-U.S. Data Privacy Framework.
Shelf life Up to 24 months (depending on configuration settings).

1.3 Consent management

Cookies Used cookieyes-consent.
Data processed : Consent preferences, truncated IP address.
Purpose : RGPD compliance and storage of user choices.
Legal basis Legal obligation (Art. 6(1)(c) RGPD).
Supplier : CookieYes (EU/US), protected by the Standard Contractual Clauses (SCC).
Shelf life 12 months.

1.4 Technical features

Cookies Used : gig_bootstrap_3, env, HSID, SAPISID.
Purpose Performance optimization, user interface customization.
Legal basis Legitimate interest (Art. 6(1)(f) RGPD).
Shelf life Session or up to 30 days.

1.5 Authentication and security

Gigya (SAP Customer Data Cloud): Purpose: User identity management (login, registration, account recovery). Data processed : Email address, password (hashed), IP address, connection logs. Legal basis: Contractual performance (Art. 6(1)(b) RGPD). Supplier: SAP (USA), secure transfers via Data Privacy Framework. reCAPTCHA (Google) Purpose: Prevention of bots and fraud (verification of human interactions). Data processed: IP address, browsing behavior (mouse movements, time spent). Legal basis: Legitimate interest (Art. 6(1)(f) RGPD). Retention: Up to 30 days by Google.

IV. International Data Transfers

Services concerned Google Analytics, CookieYes.
Guarantees in place :
- Standard Contractual Clauses (SCC) approved by the European Commission.
- EU-U.S. Data Privacy Framework Certification for data transfers to the United States.

V. Data Retention Period

Technical Cookies Delete at the end of the session.
Analysis cookies Up to 24 months (unless consent is withdrawn earlier).
User data Retention in accordance with legal requirements (e.g. 10 years for invoices).

VI. Your rights

You have the following rights under the GDPR:

Withdraw your consent at any time (via the cookie manager).
Request access, rectification or deletion of your personal data (contact: dpo@votreentreprise.com).
Filing a complaint with a supervisory authority (e.g. CNIL in France).

C. Data protection information - Business customers

The following information explains how we process your personal data when you contact us to purchase our products or when we work with external service providers as part of our marketing campaigns.

I. Data controller

The data controller within the meaning of Article 4(7) of the RGPD is : Optimum Automotive SAS 190 Rue Marcelle Isoard, 13090 Aix-en-Provence E-Mail: contact@optimum-automotive.com Telephone: +33 (0)1 70 20 02 64 If you have any questions or concerns about the processing of your personal data or the exercise of your rights, you can contact us via the contact information provided above.

II. Data Protection Officer

You can contact our Data Protection Officer at the following address donneespersonnelles@optimum-automotive.com or by post to the above address, quoting "Data Protection Officer".

III. Contact

You can use the form available on our website or the contact information provided to send us commercial or support requests. When you contact us via an online form, mandatory fields must be completed. We may process the following data:

First and last name
E-mail address
Company name
Phone number
Any other information relating to your request

The processing of this data is based on Article 6 (1) (b) RGPD in the context of pre-contractual or contractual measures, or on our legitimate interest in responding to your requests (Article 6 (1) (f) RGPD). Information provided voluntarily is processed on the basis of your consent (Article 6 (1) (a) RGPD). Your personal data will be deleted as soon as its retention is no longer necessary, subject to legal retention obligations.

IV. Commercial prospecting

We process the following data as part of our marketing activities:

Name
Professional contact details (e-mail, telephone)
Function and company
Fleet size
Other company data

Processing is based on our legitimate interest (Article 6 (1) (f) GDPR) or on your explicit consent (Article 6 (1) (a) GDPR). You may object to receiving our commercial communications at any time. Purchase and use of external databases As part of our prospecting activities, we may acquire or rent contact databases from specialized service providers such asEllisphere, LaMég@baseB2B, DATA DNA. These databases are set up according to specific criteria, including company data and professional contact details. Contractual obligations between Optimum and suppliers guarantee compliance with applicable regulations, in particular the RGPD, and ensure the legal origin and regular updating of the information provided. The processing of this data is based on our legitimate interest (Article 6, paragraph 1, point f of the RGPD) to develop our commercial activity. You may object to the use of your data for prospecting purposes at any time by contacting us via the information provided in this policy.

V. Participation in webinars and online events

When you participate in a webinar or access on-demand content, we process the following data:

Name
E-mail address
Company
Phone number
IP address and other technical data
Audio, video and text content transmitted

Processing is based on your consent (Article 6 (1) (a) RGPD). We delete this data as soon as it is no longer required, subject to legal retention obligations.

VI. Data retention period

Unless otherwise stated, we retain your data for as long as necessary to achieve the purpose of the processing and in compliance with applicable legal obligations (up to 10 years in some cases).

VII. International data transfers

Optimum by Shiftmove processes your data mainly within the European Union (EU) and the European Economic Area (EEA). If data transfers to third countries take place, they are carried out in compliance with the European Commission's Standard Contractual Clauses (SCC) or to entities certified as compliant with the EU-US Data Protection Framework.

VIII. Your rights

In accordance with the RGPD, you have the following rights:

Right of access (article 15 RGPD)
Right of rectification (article 16 RGPD)
Right to erasure (Article 17 RGPD)
Right to limit processing (Article 18 RGPD)
Right to data portability (Article 20 RGPD)
Right to object (article 21 RGPD)
Right to withdraw your consent at any time (Article 7 (3) RGPD)

To exercise your rights, please contact us at donneespersonnelles@optimum-automotive.com. You also have the right to lodge a complaint with the competent data protection authority (Article 77 RGPD).

D. Data protection information - Candidates

Thank you for your interest in our company and for applying or wishing to apply for a position with Optimum by Shiftmove or its affiliated companies. We would like to provide you with the following information regarding the processing of your personal data in connection with your application.

I. Data controller and data protection officer :

The person responsible for processing your data is : Optimum Automotive 190 rue Marcelle Isoard, Oxydium Bâtiment À - AIX EN PROVENCE - FRANCE Tél : +33 1 70 20 02 64 E-mail : contact@optimum-automotive.com Optimum has appointed a data protection officer who can be contacted at : donneespersonnelles@optimum-automotive.com.

II. Recruitment process

Purposes of processing and categories of data

As part of the processing of your application, we collect and process the data you have provided to us in order to assess your suitability for the position (or other open positions within our companies) and to conduct the recruitment process. This data generally includes :

Contact Name, address, telephone number, e-mail address.
Application documents CV, cover letter, certificates, references.
Personal data Date and place of birth, photo (optional).
Training and qualifications Diplomas, studies, training, further training.
Professional experience Information on former employers, positions held and areas of activity.
Language skills Foreign languages and their levels.
Specialized skills : Computer skills, certifications, specialized knowledge.
Social profiles Links to professional profiles such as LinkedIn and Indeed.
Other information Interests, hobbies, volunteer activities, memberships.

Legal basis for processing

The processing of your data is based on the performance of pre-contractual measures related to an employment contract pursuant to Article 6, paragraph 1, point b) of the RGPD. If data is required for the defense of legal rights after the recruitment process has ended, processing may be carried out on the basis of Article 6(1)(f) of the GDPR, in particular to defend our legitimate interests, for example in the context of a legal claim or the Equal Treatment Act (AGG). If you have consented to the storage of your data in our application pool, the legal basis for storage is your consent in accordance with Article 6(1)(a) of the RGPD. You can revoke this consent at any time with effect for the future by contacting us via the options mentioned above.

Data recipients

3.1 Service providers To manage our job applications, we use the services of LinkedIn Recruiter and Indeed, third-party platforms with which we have concluded data processing agreements. Your data may be transferred to and processed by these services. 3.2 Group companies Your application details will be examined by the Human Resources department once we have received your file. Successful applications will then be forwarded to the department managers for each vacancy. Only those persons who need your data to carry out our recruitment process will have access to it. Data may be transferred to group entities insofar as this is necessary to carry out the recruitment process. 4. Shelf life Candidate data will be deleted after 6 months in the event of rejection. If you have agreed to join our applicant pool, your data will be stored for a period of two years. If you are selected for a position, your application data will be transferred to our personnel information system.

III. Candidate satisfaction surveys

Purpose of processing and categories of data

To improve our recruitment process, we send out satisfaction surveys at various stages of the procedure. The results are aggregated and pseudonymized. However, in the event of specific feedback, we may be able to make a link with your person. We process the following categories of data in the context of satisfaction surveys:

Contact Name, e-mail address.
Feedback Comments and answers to survey questions.
Technical data IP address.

Legal basis for processing

The legal basis for processing your data is our legitimate interest in improving our recruitment process in accordance with Article 6(1)(f) of the GDPR.

Recipients

We work with [Name of survey provider], to carry out our surveys. A data processing agreement has been concluded with this provider.

Shelf life

Survey data is pseudonymized and aggregated immediately after collection. Individual responses to questions are deleted after 6 months.

IV. Your rights

You have the following rights with regard to your personal data and in accordance with legal requirements:

Right of access (article 15 RGPD),
Right of rectification (article 16 RGPD),
Right to erasure (Article 17 RGPD),
Right to limit processing (Article 18 RGPD),
Right to data portability (Article 20 RGPD),
Right to object (Article 21 RGPD).

You also have the right to lodge a complaint with a supervisory authority under Article 77 RGPD if you believe your data is being processed unlawfully. If data processing is based on your consent, you have the right to withdraw this consent at any time (Article 7 RGPD). The revocation does not affect the lawfulness of the processing carried out prior to the revocation.

Terms and conditions of use

The purpose of these "general conditions of use" is to provide a legal framework for the provision of the website's services and their use by the "User". The general conditions of use must be accepted by any User wishing to access the site. They constitute the contract between the site and the User. Access to the site by the User implies acceptance of these general conditions of use. We reserve the right to unilaterally modify the content of these terms and conditions at any time.

Definitions

The purpose of this clause is to define the various essential terms of the contract:

User: this term refers to any person who uses the site or any of the services offered by the site.
User content: data transmitted by the User within the site.
Member: the User becomes a member when he/she is identified on the site.
Email and password: this is all the information required to identify a User on the site. The email address and password enable the User to access services reserved for members of the site. The password is confidential.

Access to services

The site is accessible free of charge from any location to any User with Internet access. All costs incurred by the User to access the service (hardware, software, Internet connection, etc.) are at the User's expense. Depending on the case : Non-member Users do not have access to services reserved for members. To do so, they must identify themselves using their e-mail address and password. The site makes every effort to ensure quality access to its services. As the obligation is one of means, the site does not undertake to achieve this result. The site owner shall not be held liable for any force majeure event resulting in network or server malfunction. Access to the site's services may be interrupted, suspended or modified at any time without notice for maintenance or any other reason. The User undertakes not to claim any compensation following the interruption, suspension or modification of this contract. The User may contact the site administrator here : Contact

Intellectual property

Trademarks, logos, signs and any other content on the site are protected by the French Intellectual Property Code, and more specifically by copyright. The User requests prior authorization from the site for any reproduction, publication or copy of the various contents. The User undertakes to use the contents of the site in a strictly private context. Any use of the contents for commercial purposes is strictly forbidden. The User is solely responsible for any content placed online. The User undertakes not to put any content online that could harm the interests of third parties. Any legal action taken by a third party against the site will be borne by the User. The User's content may be removed or modified by the site at any time and for any reason. The User receives no justification or notification prior to the deletion or modification of User content.

Liability and force majeure

The sources of the information published on the website are deemed reliable. However, the site reserves the right not to guarantee the reliability of sources. The information provided on the site is for information purposes only. The User therefore assumes sole responsibility for the use of the information and content on this site. The User is responsible for keeping his/her password secret. Any disclosure of the password, in whatever form, is forbidden. The User assumes all risks associated with the use of his/her e-mail address and password. The site declines all responsibility. Any use of the service by the User resulting directly or indirectly in damage must be compensated by the site. The site cannot guarantee optimal security and confidentiality of transmitted data. However, the site undertakes to use all necessary means to guarantee data security and confidentiality to the best of its ability. The site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

Hyperlinks

Numerous outgoing hypertext links are present on the site, however the web pages to which these links lead in no way engage the responsibility of the website owner, who has no control over these links. The User therefore refrains from holding the site responsible for the content and resources related to these outgoing hypertext links.

Contract evolution

We reserve the right to modify the clauses of this contract at any time. The duration of the present contract is indefinite. The contract takes effect with regard to the User from the time of use of the service.

Applicable law and jurisdiction

This contract is governed by French law. In the event of failure to resolve a dispute between the parties amicably, the courts shall have sole jurisdiction.

Terms of use

Please read these terms of use carefully before using this site. By accessing this site, you accept these terms and conditions without reservation.

Le site optimum-automotive.com is the property of :

Optimum Automotive
190 rue Marcelle Isoard, Oxydium Bâtiment A - AIX EN PROVENCE - FRANCE
Tel: +33 1 70 20 02 64
E-mail : contact@optimum-automotive.com
SAS with capital of €3,640,168
RCS Aix-en-Provence 830 841 235
Intracommunity VAT number: FR77830841235
Legal representative: Daniel VASSALLUCCI - CEO
Publication manager: Franck GAULTIER - Marketing and Communications Director

Website creator and editor

Website designed by Optimum Automotive

Conditions of use

The site is operated in compliance with French law. Use of this site is governed by these terms and conditions. By using the site, you acknowledge that you have read and accepted these conditions. They may be modified at any time and without prior notice by the website publisher.
The site owner cannot be held responsible in any way for misuse of the service.

Limitation of liability

The information contained on this site is as accurate as possible and the site is periodically updated, but may contain inaccuracies, omissions or gaps. If you notice a gap, error or what appears to be a malfunction, please report it by e-mail, describing the problem as precisely as possible (problem page, triggering action, type of computer and browser used, etc.).

Any content downloaded is done so at the user's own risk and under the user's sole responsibility. Consequently, the website owner cannot be held responsible for any damage to the user's computer or loss of data resulting from downloading.

Photos are not contractual.

The hypertext links set up within the framework of the present website leading to other resources present on the Internet network do not engage the responsibility of the owner of the website.

Disputes

The present terms and conditions are governed by French law and any dispute or litigation that may arise from the interpretation or execution thereof shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the registered office of the owner of the website. The reference language for the settlement of any disputes is French.

Right of access

In application of this law, Internet users have the right to access, rectify, modify and delete data concerning them personally. This right may be exercised by contacting the website manager: Contact the manager.
Under no circumstances will the personal information collected be passed on to third parties, except for the purposes of carrying out the service ordered by the Internet user.

Privacy

Your personal data is confidential and will not be communicated to third parties except for the proper execution of the service.

Intellectual property

For any request for authorization or information, please contact us : contact. Special conditions apply to the press.

Some illustrations were acquired from stock.adobe.com.

Hyperlinks

The website may provide links to other websites or resources available on the Internet.

The website owner has no means of controlling the sites connected to its websites. The website owner is not responsible for the availability of such external sites and sources, nor does it guarantee them. It cannot be held responsible for any damage whatsoever resulting from the content of these external sites or sources, and in particular from the information, products or services they offer, or from any use that may be made of these elements. The risks associated with such use shall be borne entirely by the Internet user, who must comply with their conditions of use.

Privacy policy

Use of Cookies

This cookie policy explains what cookies are and how we use them. You should read this policy so that you can understand what type of cookies we use, or what information we collect using cookies and how that information is used.

Cookies generally do not contain any personally identifiable information, but the personal information we store about you may be linked to information stored and obtained from cookies. We do not store sensitive personal information, such as postal addresses, account passwords, etc. in the cookies we use.

Type of cookies we use

Cookies can be either "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you log out, while session cookies are deleted as soon as you close your web browser.

We use both session cookies and persistent cookies for the purposes described below:

Necessary / essential cookies

Type : Session cookies
Administered by : We
Purpose: These Cookies are essential to provide You with the services available on the Website and to enable You to use some of its functionalities. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided, and we only use these cookies to provide you with these services.

Functionality cookies

Type : Persistent cookies
Administered by : We
Purpose: these cookies enable us to remember the choices you make when using the website, such as remembering your login information or your language preference. The purpose of these Cookies is to offer You a more personal experience and to avoid You having to re-enter your preferences each time You use the Site.

Your choices concerning cookies

If you would prefer to avoid the use of cookies on the website, you should first disable the use of cookies in your browser, and then delete any cookies stored in your browser associated with this website. You can use this option to prevent the use of cookies at any time.

If you do not accept our cookies, you may experience inconveniences in your use of the website and some features may not function properly.

If you wish to delete cookies or ask your web browser to delete or refuse cookies, please visit the help pages of your web browser.

For the Chrome web browser, please visit this Google page: https://support.google.com/accounts/answer/32050
For the Internet Explorer Web browser, please visit this Microsoft page: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this Mozilla page: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this Apple page: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

For all other web browsers, please visit your browser's official web pages.

Contact us

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